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绯色婚宠，宁少的1号夫人
每天打四份工艰苦度日却不小心打到总裁头上，柳明媚表示很无辜。面前摆着三条路：监狱、婚姻、娱乐圈，柳明媚觉得第三条路勉强可以接受。本以为他帮她，宠她，是她坚实的依靠，却不想，宁奕辰不过是她的监牢，他跟她永远隔着一堵高墙。当她站在最闪亮的聚光灯下，功成名就之时，宁奕辰才发觉自己做错了一件事。宁奕辰：“你不适合娱乐圈！”柳明媚：“你说一个天后不适合娱乐圈？”宁奕辰：“你最适合嫁给我！”
Four Quartets
Four Quartets is the culminating achievement of T.S. Eliot's career as a poet. While containing some of the most musical and unforgettable passages in twentieth-century poetry, its four parts, 'Burnt Norton', 'East Coker', 'The Dry Salvages' and 'Little Gidding', present a rigorous meditation on the spiritual, philosophical and personal themes which preoccupied the author. It was the way in which a private voice was heard to speak for the concerns of an entire generation, in the midst of war and doubt, that confirmed it as an enduring masterpiece.
顶级客服就是顶级产品
买方市场下，卖什么都是卖体验，随着人口红利的消失，消费者不仅懂得购买优质的商品还需要获得优质的用户体验。企业需要做的就是提升自己的客服质量，用顶级客服打造用户心中的顶级产品，从而培养客户对企业的忠诚度。本书从“客服应该如何做”、“各行各业的客服成功案例”、“解决客户投诉”、“客户关系管理：留住老客户，开发新客户”四个方面详细讲解了客户服务的工作方法及注意事项。希望通过本书，能够使更多的企业及客服人员学会与客户打交道，使得客户投诉、抱怨、客户流失等不再是问题，打造良好的用户体验。
