The Pullman strike afforded much illumination to many Chicago people. Before it, there had been nothing in my experience to reveal that distinct cleavage of society, which a general strike at least momentarily affords. Certainly, during all those dark days of the Pullman strike, the growth of class bitterness was most obvious. The fact that the Settlement maintained avenues of intercourse with both sides seemed to give it opportunity for nothing but a realization of the bitterness and division along class lines. I had known Mr. Pullman and had seen his genuine pride and pleasure in the model town he had built with so much care; and I had an opportunity to talk to many of the Pullman employees during the strike when I was sent from a so-called "Citizens' Arbitration Committee" to their first meetings held in a hall in the neighboring village of Kensington, and when I was invited to the modest supper tables laid in the model houses.
The employees then expected a speedy settlement and no one doubted but that all the grievances connected with the "straw bosses" would be quickly remedied and that the benevolence which had built the model town would not fail them. They were sure that the "straw bosses" had misrepresented the state of affairs, for this very first awakening to class consciousness bore many traces of the servility on one side and the arrogance on the other which had so long prevailed in the model town. The entire strike demonstrated how often the outcome of far-reaching industrial disturbances is dependent upon the personal will of the employer or the temperament of a strike leader. Those familiar with strikes know only too well how much they are influenced by poignant domestic situations, by the troubled consciences of the minority directors, by the suffering women and children, by the keen excitement of the struggle, by the religious scruples sternly suppressed but occasionally asserting themselves, now on one side and now on the other, and by that undefined psychology of the crowd which we understand so little.
All of these factors also influence the public and do much to determine popular sympathy and judgment. In the early days of the Pullman strike, as I was coming down in the elevator of the Auditorium hotel from one of the futile meetings of the Arbitration Committee, I met an acquaintance, who angrily said "that the strikers ought all to be shot." As I had heard nothing so bloodthirsty as this either from the most enraged capitalist or from the most desperate of the men, and was interested to find the cause of such a senseless outbreak, I finally discovered that the first ten thousand dollars which my acquaintance had ever saved, requiring, he said, years of effort from the time he was twelve years old until he was thirty, had been lost as the result of a strike; he clinched his argument that he knew what he was talking about, with the statement that "no one need expect him to have any sympathy with strikers or with their affairs."
A very intimate and personal experience revealed, at least to myself, my constant dread of the spreading ill will. At the height of the sympathetic strike my oldest sister, who was convalescing from a long illness in a hospital near Chicago, became suddenly very much worse. While I was able to reach her at once, every possible obstacle of a delayed and blocked transportation system interrupted the journey of her husband and children who were hurrying to her bedside from a distant state.
As the end drew nearer and I was obliged to reply to my sister's constant inquiries that her family had not yet come, I was filled with a profound apprehension lest her last hours should be touched with resentment toward those responsible for the delay; lest her unutterable longing should at the very end be tinged with bitterness. She must have divined what was in my mind, for at last she said each time after the repetition of my sad news:
"I don't blame any one, I am not judging them." My heart was comforted and heavy at the same time; but how many more such moments of sorrow and death were being made difficult and lonely throughout the land, and how much would these experiences add to the lasting bitterness, that touch of self-righteousness which makes the spirit of forgiveness well-nigh impossible.
