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Grace Sorentino has never known the good life: from childhood hardships, to a marriage that began with lofty dreams and ended with all hopes shattered, Grace Sorentino has been dealt bad hand after bad hand.Grace and Jackie, her rebellious teenage daughter, are now stuck in Florida, on the verge of poverty. Grace works as an underpaid and underappreciated cosmetician at Saks Fifth Avenue, and Jackie—when she is not spending her time with questionable boys—balances school and two jobs. Just when Grace believes that things couldn't get any worse, she is fired after accidentally insulting a snobby customer.