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军法云:攻心上。同样,要想留住客户,首要的任务就是了解客户心中所想,进而通过各种努力留住客户的心。本书从不同的角度选择了最常用,也是为有效的20种武器,教会你更好地武装你的企业,助你守卫阵地,留住客户的心。Lyrics
Few of Richard Matheson's readers know that he had hopes for writing popular music. At a very early age, Matheson taught himself how to write sheet music, but his family could not afford art supplies and so he had to give up composition. But music never left his mind and when Matheson found a creative new outlet through his writing (cheaper than music, requiring only a pencil and paper), he quickly began composing both prose stories as well as poetry. He picked up music composition again at the age of seventeen, adding music to his poems. Here in Lyrics are the compositions that Matheson created, in publication for the very first time.