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留住客户的20条准则
军法云:攻心上。同样,要想留住客户,首要的任务就是了解客户心中所想,进而通过各种努力留住客户的心。本书从不同的角度选择了最常用,也是为有效的20种武器,教会你更好地武装你的企业,助你守卫阵地,留住客户的心。Sweet Second Love
Two years ago, when Linda Kendall's husband and children died in a tragic car accident, she wished she had died too--and believed that her life was over. When she accepts the position of nanny to the Conde Duarte de Dominga's three young charges, she believes she will never again feel passion for another man.But the Conde teaches her differently. Charming and handsome, his presence fills Linda with a desire she'd believed herself incapable of--and reminds her of the joys of being alive. And when he proposes marriage, Linda is tempted to accept. But can she allow herself to love again--and open up her heart once more to loss?